{"id":2073,"date":"2017-12-06T09:00:32","date_gmt":"2017-12-06T14:00:32","guid":{"rendered":"https:\/\/www.roshreview.com\/?p=2073"},"modified":"2017-12-06T09:00:32","modified_gmt":"2017-12-06T14:00:32","slug":"updates-impact-new-patient-experience-improvement-module","status":"publish","type":"post","link":"https:\/\/www.roshreview.com\/blog\/updates-impact-new-patient-experience-improvement-module\/","title":{"rendered":"Updates with Impact: New Patient Experience Improvement Module"},"content":{"rendered":"\n<h6 class=\"wp-block-heading\">Today we released a new <span style=\"text-decoration: underline\"><strong>Patient Experience Improvement Module<\/strong><\/span>, available to <a rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\" href=\"https:\/\/www.roshreview.com\/program-director\/\" target=\"_blank\">residency programs<\/a> using the\u00a0<a rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\" href=\"https:\/\/www.roshreview.com\/specialties\/emergency-medicine\/\" target=\"_blank\">emergency medicine resident Qbank<\/a>. The goal of this module is to\u00a0equip providers with the interpersonal tools to enhance the patient experience. Formal education on this topic is lacking in most residency curricula, so we are introducing this to spark a new era in medical education where humanism and customer service in medicine are given special attention.<\/h6>\n\n\n\n<hr class=\"wp-block-separator\" \/>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"text-decoration: underline\"><strong>Topics include<\/strong><\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>AIDET<\/li><li>Sitting at the bedside<\/li><li>Showing concern for patient comfort and patient safety<\/li><li>Therapeutic interventions &#8211; Non-narcotic pain management and informed consent<\/li><li>Closing the Encounter, admission and discharge<\/li><li>Building up the team<\/li><li>Reviewing workup and results<\/li><li>Explaining what&#8217;s been ruled out<\/li><li>Listening and validating fears and concerns<\/li><li>Managing patient expectations<\/li><li>Communicating delays in care<\/li><li>Bedside transition of care<\/li><li>Professional attire<\/li><li>Timely communication<\/li><li>Patient satisfaction<\/li><li>And more&#8230;<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We hope you will take advantage of this learning module.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Today we released a new Patient Experience Improvement Module, available to residency programs using the\u00a0emergency medicine resident Qbank. The goal of this module is to\u00a0equip providers with the interpersonal tools to enhance the patient experience. Formal education on this topic is lacking in most residency curricula, so we are introducing this to spark a new era in medical education where humanism and customer service in medicine are given special attention.<\/p>\n","protected":false},"author":17,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[1996,2025,2004],"tags":[2108,2821,3244],"coauthors":[],"class_list":["post-2073","post","type-post","status-publish","format-standard","hentry","category-blogtype","category-emergency-medicine","category-whats-new","tag-aidet","tag-humanism","tag-patient-experience-improvement"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.7 (Yoast SEO v26.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Updates with Impact: New Patient Experience Improvement Module - RoshReview.com<\/title>\n<meta name=\"description\" content=\"Today we released a new Patient Experience Improvement Module, available to residency programs using the emergency medicine resident Qbank. Learn More Now!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.roshreview.com\/blog\/updates-impact-new-patient-experience-improvement-module\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Updates with Impact: New Patient Experience Improvement Module\" \/>\n<meta property=\"og:description\" content=\"Today we released a new Patient Experience Improvement Module, available to residency programs using the emergency medicine resident Qbank. 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